Sutton and East Surrey Water Services on-line questionnaire

Sutton and East Surrey Water Services offers great value home emergency schemes for plumbing, drainage and heating for homes within the Surrey region. Click here to see if you could get one of our comprehensive schemes.

We’d like to create more awareness of our services, but we need your help.

Please fill in this brief on-line questionnaire to help us improve our services and ensure that we’re keeping you informed in the best possible way.

Complete the questionnaire and you will be entered in to a prize draw to win a 10 megapixel digital camera!*

* Entries are limited to one per person within the SESWS service area - please see map for restrictions. The name of the winner will be available on request.

1. What is your perception of Sutton & East Surrey Water Services?

2. If you had a plumbing, drainage or heating problem, where would you go for assistance?
If other, please specify

3. If you were going to look for a local plumber or heating engineer, which phone directory would you choose?

If other, please specify

4.What factors are most important to you when you choose a provider?
(please tick as appropriate)

Cost
Reliability
A trusted name
Out of hours availability

Fast call-out
Local support
Uniformed engineers
Other (please specify)

5. Are you currently a member of any home emergency schemes? Yes No

6. If yes, please select the name of the provider:
If other, please specify

7. If no, would you ever consider buying a home emergency scheme? Yes No

If no, please state why?

8. Did you know that we offer cover for the following? (check as many as appropriate)

Plumbing Yes No

Drainage Yes No

Heating Yes No

Underground supply pipe Yes No

9. Have you received information from Sutton and East Surrey Water Services in the last 6 months? Yes No

10. If yes, did this information help you understand what we offer? Yes No

Thanks for taking the time to fill in our questionnaire. To be entered into our prize draw to win a digital camera, please tell us a little about you.

*Required fields

*Name

*Email address

*Telephone

*Postcode

*Age

Property ownership

What newspaper do you read most often?

Income

*How did you find out about our website?
Other, please specifiy:

We'd like to tell you about special offers, discounts and other products and services from Sutton and East Surrey Water Services. We know you care about how your personal information is used and shared and we will not pass this information on to any third parties. Please tick the box if you DO NOT wish to hear about these special offers, discounts and other products and services by mail or phone.

Call us now:

Plumbing / Drainage problems
020 8722 7004

Heating problems
020 8722 7005

Solar panels
020 8722 7004

Policy enquiries line
0800 316 6858

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