Plumbing, drainage and heating advice
We've picked the brains of our expert plumbers, drainage experts and heating engineers to give you advice on how to deal with your household problems. Click on the links below to download our fact sheets. If you'd like more advice or would like to suggest a new fact sheet, please send us an email callcentre@waterplc.com or call 020 8722 7004/5
Dealing with a Plumbing Emergency
Unfortunately plumbing emergencies such as burst and frozen pipes do happen. You can call us 24 hours a day for a fully qualified plumber, but until help arrives there are some steps you can take to stabilise the problem and minimise damage. Click here to download your plumbing problem fact sheet
How to unblock clogged drains
Blockages occur and many can be easily dealt with, without calling in specialist help. Click here for advice on how to clear the blockage yourself.
If you’ve tried our tips and the blockage still hasn’t cleared, it’s best to call in the professionals. We have a team of drainage experts on hand to help whenever you need them. They are on call 24 hours a day, 365 days a year so your problem can be quickly and efficiently resolved.
External supply pipe questions answered
Do you know what your external supply pipe is and what part of the pipework outside your house is your responsibility? Click here to read a question and answer session with our External Plumbing Manager.
If you have a leak or want some more help or advice, we have a team of experienced, specialist engineers for speedy supply pipe solutions.
Invest in a new boiler – stay warm, save money and help the environment
If your boiler is more than 10 years old it could be time to replace it. Replacing your boiler could be the answer to your heating headaches, cutting your gas bill and helping to tackle global warming.
According to the Energy Saving Trust, using a high efficiency condensing boiler with heating controls could save you up to £200 a year and significantly cut your home’s CO2 emissions. Click here for our advice on what to look for when buying a new boiler, or call our boiler installation team for a free survey and no obligation quote. Our boiler installations are great value for money, if we don't beat British Gas on price, we'll give you a free carbon monoxide detector.
How to design your perfect bathroom
A beautiful bathroom is a great place to relax and wash away the stress of every day life. Also, according to estate agents, a stylish, well-designed bathroom can significantly increase the value of your property.
Click here for 10 handy tips to consider when choosing products and planning the best layout for your new bathroom. If you'd like to get closer to that perfect bathroom, we have a team of qualified design, project management and installation specialists to help. Call us for a free survey and no obligation quote, or pop into our Temple Blu showroom in Reigate to find out how we can help you achieve the bathroom of your dreams.
You could have complete plumbing, heating & drainage assurance with our year round plumbing policies.
Click here to find out how you can benefit from our 365 Assured home emergency schemes
For more information, or to sign up, call us on 0800 316 6858
