Home Emergency Insurance Cover

Call us to buy or renew on 0800 316 6858

From leaky roofs to lost keys, problems with pipes to DIY disasters, Sutton and East Surrey Water Services will have a policy for you. Our plumbing, drainage and household and heating home insurance policies include heating cover for your gas boiler and central heating system, emergency drainage and plumbing cover. We also offer combined plumbing, drainage, household and heating home emergency cover for total peace of mind. Policies start from just 19p a day, so why not explore the table below to see what suits you.

Prefer to talk through your options? Call our membership team now on 0800 316 6858. 

Please check that your property is within our catchment area

Policy Details		365 Assured Primary Plumbing and Drainage (Emergencies)	365 Assured Standard Plumbing, Drainage and Household	365 Assured Premier Plumbing, Drainage and Household	365 Assured Budget Heating Gas Boiler & Boiler Controls Only	365 Assured Classic Heating Complete Gas Central heating System	365 Assured Total Plumbing, Drainage, Household & Heating
		£69 19p per day ^	£110 31p per day ^	£152 42p per day ^	£165 46p per day ^	£207 57p per day ^	£275 76p per day ^
		More info	More info	More info	More info	More info	More info
Plumbing & Drainage Emergency Cover	View details
• Plumbing Emergencies • Totally blocked/leaking mains drains • Totally blocked/leaking sinks/baths/showers • Totally blocked/leaking WCs • Free parts and labour within limits ** • Emergency cover 365/24/7 • Guaranteed response time for emergencies • Unlimited number of claims/No call-out charge • No excess on any claims within limit ** • Own plumbing and drainage specialists • All workmanship fully guaranteed
Plumbing & Drainage Routine Maintenance Cover	View details
• Routine plumbing and drainage repairs • Re-washering of taps/stop valves/ball-valves • Replacement of defective stop-taps/ball-valves • Fitting of ceramic discs (labour only) • External water supply pipe repairs
Household Emergency Cover	View details
• Electrical circuits/supply failures * • Electrical sockets/switches/fuse boxes * • DIY Accidents e.g. nails through pipes * • Replace broken/missing roof tiles * • Replace/make safe smashed window glass * • Replace external door locks/lost keys *
Plumbing inspections and additional maintenance cover	View details
• Annual interior plumbing inspection and complete report • Fitting of taps and shower cartridge (labour only)
Heating - Gas Boiler/ Controls Cover	View details
• Central heating/hot water breakdowns • Same day response for emergencies *** • Free parts and labour within limit ** • Annual boiler service & system safety check • No call-out charge • Unlimited number of claims • No excess on any claims within limit • Scheme contribution for boiler replacement • Gas Safe Registered engineers
Heating - Complete Gas Central Heating System Cover	View details
• Radiators and repairs to pipework leaks • Hot water cylinder leaks • Feed and expansion tank leaks

^ Includes Insurance Premium Tax

* Emergencies only

** For Budget Heating cover we will pay up to a maximum of £250 for any claim including VAT, call-out charges, labour, parts and materials. For Classic Heating and Total Plumbing, Drainage, Household & Heating we will pay up to the value of your boiler system for any claim including VAT, call-out charges, labour, parts and materials. For Primary Plumbing & Drainage, Standard, Plumbing Drainage and Household, Premier Plumbing, Drainage and Household and Total Plumbing, Drainage, Household & Heating we will pay up to a maximum of £250 for each plumbing or household claim and up to a maximum of £600 for each mains drainage system claim, including VAT and call-out charges. Unlimited for external water supply pipe repairs.

*** For emergencies reported before 9pm