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Primary Plumbing and Drainage (Emergencies)

Buy or renew online or call 0800 316 6858

Affordable cover for plumbing and drainage emergencies

For 24 hour 365 day peace of mind when it comes to plumbing emergencies and sudden unforeseen drainage problems choose our 365 Assured Primary cover. It costs just 26p a day, and offers peace of mind for blockages, including: totally blocked WCs, sinks baths, basins, shower wastes and mains drains. You are also covered for uncontainable water leaks e.g. pipe bursts. There are no call-out charges for emergency engineers and no excess to pay for claims within our generous monetary limits; £250 per plumbing incident and £600 per drainage incident. There’s no limit on the number of claims you can make each year. Finally, uncontainable water leaks and totally blocked drains are repaired or unblocked quickly and efficiently by our own friendly, expert team – so that’s service quality and response time guaranteed.

Please check that your property is within our catchment area.
 

What's covered?
Primary Plumbing and Drainage (Emergencies) £93 26p per day ^
Plumbing Emergencies
Totally blocked/leaking mains drains
Totally blocked/leaking sinks/baths/shower wastes
Totally blocked/leaking WCs
Routine plumbing and drainage repairs
Electrical circuits/supply failures *
Electrical sockets/switches/fuse boxes *
DIY Accidents e.g. nails through pipes *
Replace broken/missing roof tiles *
Replace/make safe smashed window glass *
Replace external door locks/lost keys *
External water supply pipe repairs
Annual plumbing inspection and complete report
Re-washering of taps/stop valves/ball-valves
Replacement of defective stop-taps/ball-valves
Fitting of taps and shower cartridges (Labour only)
Fitting of ceramic discs (labour only)
Free parts and labour within limits **
Emergency cover 365/24/7
Guaranteed response time for emergencies
Priority attention on routine appointments
Unlimited number of claims
No excess on any claims within limit **
Own plumbing and drainage specialists
All workmanship fully guaranteed
Plumbing

^ Includes Insurance Premium Tax

* Emergencies only

** We will pay up to a maximum of £250 for each plumbing or household claim and up to a maximum of £600 for each mains drainage system claim, including VAT and call-out charges, labour, parts and materials. Unlimited for external water supply pipe repairs.

Sutton & East Surrey Water Services Ltd is an Appointed Representative for general insurance purposes only of Kingsbridge Risk Solutions Limited which is authorised and regulated by the Financial Conduct Authority. All prices include Insurance Premium Tax at 9.5%. These policies are underwritten by DAS Legal Expenses Insurance Company Limited. DAS Legal Expenses Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority and entered on the register under number 202106.

From Croydon to Crawley and Weybridge to Tonbridge, we’ve got you covered.

Accreditations:

Gas Safe logo APHC logo Energy Savings Trust logo Water Safe logo

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